AnswerNow's Call Center Blog

John Black

Recent Posts

How a Good Answering Service Can Increase Customer Retention

Posted by John Black on Apr 20, 2017 12:08:54 AM

We live in an age of instant meals, on-demand entertainment and same day delivery. People and their expectations have evolved to come to expect this. They have become accustomed to expect fast results, available customer service and are increasingly impatient.

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Topics: 24/7 answering service, choosing a call centers, answering service for doctors

How Relevant is the Call Center to your Overall Business?

Posted by John Black on Mar 13, 2017 7:55:03 PM

Have you ever realized that an untold number of your clients will only ever have contact with your company through your answering service?

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Topics: Call Center

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