A virtual receptionist is a person who can answer your company's main telephone from a call center or other facility. He or she can respond to questions about your business, redirect calls as necessary, schedule appointments and much more.
Because these professionals are readily available and completely reliable, this decade has seen more and more companies with empty desks or empty spaces where receptionists once were stationed. Indeed, many clients and investors now prefer offices that lack receptionists. They believe that full-time receptionists are unnecessary luxuries. Thus, a business that doesn't hire one seems shrewd and careful with its funds.
When you utilize the services of virtual receptionists, you can take the money you'd use for a traditional receptionist's salary and invest it in other ways. Or, if you choose, remote receptionists can supplement your full-time receptionist, taking calls whenever he or she is away from the office or on the line with someone else.