Customer service is a given for any business with consumers. However, most businesses fail to realize that well-honed customer service increases sales. Here are just a few statistics to consider:
- 86% will pay more for great customer service
- 40% will buy more when they experience great customer service
- Over time great customer service generates loyal customers, and loyal customers are worth up to 10X the amount they initially spend
Your customer service team is the gateway to customers who are in need of your business. Learn four ways that you can boost your customer service team’s ability to increase sales for your company.